Legal

Privacy Policy

Last updated: November 2025

We take the confidentiality of your business and employee data seriously. The sections below translate our official privacy notice into English so you can clearly understand what we collect, how it is used, and the controls available to you.

1. Data We Collect

Name, email address, and other contact information supplied when creating or managing a Trackino account.

Technical data such as IP address, device details, and cookies that keep the session secure.

Usage information generated while using the platform, including actions taken inside the workspace.

Payment and subscription details that allow us to process invoices and renewals.

2. How We Use Personal Data

Grant access to the Trackino platform and deliver its core functionality.

Improve overall performance, reliability, and usability of Trackino.

Monitor security, detect misuse, and prevent abusive behaviour.

Process payments, issue invoices, and manage subscriptions.

Provide technical assistance and respond to support requests.

We do not sell, distribute, or publish your information to third parties except when required to deliver the service (for example payment processors or hosting providers).

3. Cookies

Trackino uses cookies for functionality, security, and traffic analytics.

You can manage or disable cookies through your browser settings, although certain features may stop working correctly.

4. Data Security

We apply strong organisational and technical safeguards to protect data from unauthorised access, loss, or misuse.

Controls include encryption, access policies, logging, and routine security reviews.

5. User Rights

Request access to the information stored about you.

Ask for deletion or correction of inaccurate data.

Withdraw consent for communications at any time.

Request a portable export of your data.

Send any request to support@trackino.com and we will respond promptly.

6. Changes to this Policy

We may update this Privacy Policy periodically. Any material change will be published on this page with a revised effective date.

Continued use of Trackino after an update signifies acceptance of the new terms.

Trackino continuously evaluates its privacy safeguards. Significant updates to this policy will be announced on this page with a new effective date. Continued use of the service constitutes acceptance of the revised terms.